Home Internet in Mexico: Provider, Package, and Cost

Picking a home internet provider in Mexico means weighing coverage, speed, and contract traps. Here is how Telmex, IZZI, Megacable, and Totalplay compare on price and reliability, plus mobile and satellite options for rural areas.

Dealing with Mexico’s internet providers can be confusing and more complicated than you may think. Weighing the flashy promotions of one against the slightly different deals of another is a good recipe for a headache.

Let’s surf through some practical information to help you choose and install internet in your home in Mexico.

We’ll look at their speed, stability, price, installation, add-ons, and a few other important things you should be aware of when picking your internet provider in Mexico.

Overview 

All of Mexico’s big cities and most smaller towns have fixed internet services like fiber-optic or other kinds of cable.

Getting connected is one of the first tasks when setting up utilities in a new Mexican home.

Newer neighborhoods and sparser areas may only have one provider. Remote rural areas and neighborhoods that are still mostly under construction may not have any kind of cable internet at all, and you may have to use an alternative like satellite internet.

We’ll look at a few of these alternatives below, but they can be stressful and unreliable. A fiber-optic or other type of broadband connection is generally your best bet if you can get it.

When you look for an accommodation in Mexico, especially if you still see a lot of houses under construction nearby, ask your realtor or would-be neighbors:

• Are there multiple internet services in the area?
• Which one do most people use?

If you hear that fixed internet is not available yet but will definitely be installed soon, enjoy the sweet clucking of your unhatched chickens. It means it’s going to take maybe a few more years until it is installed. 

If you plan to live in an established neighborhood, you’ll probably have plenty of providers to pick from, each with slightly different packages and plans.

We’ll look at some specifics below, but the main differences you’ll find are along the lines of varying download speeds, consistency, and installation costs.

Plans 

Home internet plans in Mexico start at around MXN350 a month in the big cities. At Megacable, for example, that buys 100 or 200 Mbps symmetrical fiber plus a landline in most cities, and its top 1,000 Mbps plan costs MXN1,000 a month. (Verified October 2026.)

At these rates, home internet is a small slice of the overall cost of living in Mexico.

Many include optional extras like

• home phone line
• cable TV channels
• streaming services
• cloud storage space
• antivirus software
• shopping services
• etc.

Internet providers often run little campaigns in specific neighborhoods, offering discounts and deals for people who sign up with their door-to-door vendors or leaflets. 

I’ve caught canvassers offering as much as 25% off their regular monthly plans and sticking to it for years. 

Look out for colorful little glossy papers stuffed into your gate’s grill.

Top Internet Providers in Mexico

Telmex

Telmex is Mexico’s largest internet provider. Its parent company, América Móvil, held 39% of the country’s fixed internet connections at the end of 2024. It has the most extensive coverage in the country and is the only option in many rural areas.

In Ookla’s Speedtest data for the first half of 2025, Telmex came third in Mexico, with a median download speed of 78 Mbps.

Telmex prices and speeds vary by city and by whether your street has fiber, so check its site with your exact address. Expats in the forums say Telmex has been raising fiber speeds on existing plans without raising the price.

You can also choose pricier plans that include

• a landline with unlimited local, national, or even international calls
• Netflix membership
• antivirus software
• cloud storage

Telmex’s plans also give you access to its large public Wi-Fi hotspot network, available at airports, restaurants, and shops across the country. 

You’ll be able to sign in and surf with your Telmex username and password.

Get Telmex internet here:

Website: https://www.telmex.com

Phone number: 800 123 2222

IZZI 

IZZI is one of Mexico’s newest internet providers.

It’s run by Televisa, which held 21% of Mexico’s fixed internet connections at the end of 2024. You can find it in around 30 Mexican states, including el Estado de Mexico, Nuevo Leon, and Jalisco. 

Here’s a comprehensive list of the Mexican states and cities where IZZI has coverage.

IZZI usually competes on price, with frequent promotions on its basic plans. Its more expensive plans include streaming services, cable channels, etc.

Ookla’s Speedtest data puts IZZI right where a budget provider should be, in fourth place, with a median download speed of 74.5 Mbps in the first half of 2025. Much of its network still runs on older cable rather than fiber.

Get IZZI internet here:

Website: https://www.izzi.mx

Phone number: 800 607 7084

Megacable

Megacable offers telephone, television, and fixed internet services in most states across Mexico. It held 18% of Mexico’s fixed internet connections at the end of 2024 and is still hungry to grow. That means you can often find some pretty good deals in their plans.

Ookla’s Speedtest data shows Megacable in second place in Mexico, with a median download speed of 94 Mbps in the first half of 2025.

Megacable’s internet and phone plans start at MXN350 a month in big cities like Guadalajara, and as low as MXN200 in a few lower-priced areas like Acapulco, with 100 or 200 Mbps symmetrical fiber depending on where you live. (Verified October 2026.)

Their website often features flash sales on top of that. Fancier packages include cable television channels and up to 1,000 Mbps for MXN1,000 a month.

Get Megacable internet here:

Website: https://megacable.com.mx

Phone number: 800 444 0630

Totalplay

Totalplay is Mexico’s high-end internet provider. It came first in Ookla’s Speedtest data for the first half of 2025, with a median download speed of 160 Mbps, about double Telmex’s.

Its owner, Grupo Salinas, held 18% of Mexico’s fixed internet connections at the end of 2024. Totalplay also had the lowest gaming latency in Ookla’s test region, which matters if you game or spend your day on video calls.

Besides fast internet, its premium packages include

• 80 HD cable channels
• integrated Alexa
• access to Totalplay’s Wi-Fi hotspot club
• unlimited calls across North America
• a higher monthly price than the basic plans

Prices vary by city, so check Totalplay’s site with your address for the current starter package.

Totalplay doesn’t charge for installation, and you can even order an express installation guaranteed to arrive within 24 hours.

Get Totalplay internet here:

Website: https://www.totalplay.com.mx

Phone number: 800 330 1111

Internet Provider Comparison 

Mexico’s top four internet providers differ most on speed, installation and contract length. Prices change by city, so enter your exact address on each coverage checker below.

Provider	Median download (Ookla, 1H 2025)	Share of fixed connections (end of 2024)	Starter price	Coverage checker	Add-ons
Telmex	78 Mbps	39% (América Móvil)	Varies by address	Telmex coverage map	Streaming bundles Cloud storage Antivirus Hotspots Club Telmex
IZZI	74.5 Mbps	21% (Televisa)	Varies by address	izzi coverage	Vix Premium
Megacable	94 Mbps	18%	From MXN350 in big cities (MXN200 in some areas) for 100 to 200 Mbps plus landline	Megacable coverage	Xview+ with 80+ channels and Amazon Prime on TV bundles
Totalplay	160 Mbps	18% (Grupo Salinas)	Varies by address	Totalplay coverage	Landline with unlimited calls to North America, Hotspots Club Totalplay

Installation

When you sign up with any of the above companies, you’ll need to bring

• your resident card
• Your passport with a valid visa 
• a proof of address, which can be a bill, bank statement, credit card statement, or rental contract in your name showing the address where you want to install the internet. 
• You may have to pay the first month or a deposit before installation.

If you do not have local statements yet, it helps to open a bank account in Mexico so you have a bill or statement to use as proof of address.

Installation is a small process, but it’s a process, so providers want to make sure you plan to commit. 

When you sign up with your chosen provider, check if you can get free installation by signing a contract for a certain minimum number of months. The average minimum contract is around 6 to 9 months. Some plans may require at least a 12-month contract. 

You’ll need to find a place for the installation crew to put the company-specific modem and keep it there for the long term. The crew will hook up the modem to a broadband cable from the street and then hide the cable strategically throughout your house.

They have every incentive to show up fast and begin your business relationship, so installation is usually fast and easy.

You’ll find your network and login details and instructions written right on the side of your new modem.

Providers with Free Installation Fee

Newer providers often offer free installation. For example, Totalplay comes with free installation, but you have to sign up for a minimum of 18 months.

Read that contract before you sign. In the forums, people who tried to leave Totalplay early say they were asked to pay out the rest of the term.

Telmex has a minimum contract of 6 months, and it can charge a separate fee to install exterior and interior broadband cabling. Ask for the exact amount before you sign.

You can pay immediately or in installments added to your monthly bill.

Don’t Pay in Installments

Once, I made the mistake of signing a Telmex contract with installation costs paid in installments.

The first month, when I saw the interest added, I marched into a Telmex attention center to try to pay the rest on the spot and hopefully keep the arm and the leg they were charging. They wouldn’t let me, so I ended up as a double amputee paying almost twice the actual installation price.

In official terms, they said there was no way to cancel the payment type. It made me wonder what other packages from them might end up being hard to cancel.

Beware of Dark Pattern

When picking your provider, beware of a dark pattern. 

A dark pattern is a sales technique or user interface that a company has carefully crafted to trick their customers into giving them more money or time.

You’ll find dark patterns especially dense when choosing the little extras, add-ons, and side fees.

Optional Extras

Most of Mexico’s internet providers give you a small monthly discount if you contract your monthly streaming services through them. 

This includes

• Netflix
• HBO Max
• Disney+
• Star+
• Paramount+
• Prime Video
• Etc

Just like regular cable television, bundling a bunch of services together lets you get each of them a little cheaper. 

Please note that it’s easy to subscribe to these services through an internet provider. But it can be hard to unsubscribe them. 

Once you are online, it is worth downloading the apps for living in Mexico that handle bills, payments, and deliveries.

Alternative Internet Options

If setting up a cable-based router at home isn’t an option for you, possibly because you live in a rural area or a neighborhood with too few finished houses, there are a few tolerable alternatives. 

Here are some of the best ones.

Mobile Internet

In a pinch, you can get a broad or unlimited mobile data plan and just use your phone to go online. Mexico has broad 4G/LTE coverage and a growing 5G network in the cities, so you should be able to get some kind of reasonably fast signal in most populated areas.

Most providers’ “unlimited” plans cost somewhere between MXN500 and MXN1,000 per month and actually have a data cap, generally around 10-15 GB.

You’ll also have to pay a little more if you want to be able to share your internet with other devices.

Related article: How to Choose the Best SIM Card in Mexico

Public Internet

Restaurants, bars, coffee shops, and all the other usual suspects generally offer their customers free Wi-Fi, which can work when you’re out and about.

Mexican airports give you an hour or so of free Wi-Fi before you have to start paying. Some of the long-distance trains and buses say they have free Wi-Fi, but I haven’t found one yet that worked reliably.

Internet cafes are slowly thinning out but haven’t yet disappeared.

They can be a handy stopgap for digital nomads in Mexico who need to get online between apartments.

Look for signs labeled “Internet” in the windows of shops labeled “Papeleria” or “Ciber.”

You probably don’t need to worry about security problems, as most vendors are just trying to make a living. 

But you might want to give it some thought before exposing your mobile banking data over someone else’s Wi-Fi. Or you can increase your cybersecurity with a VPN.

Home Wireless Internet

If you plan to live in an area that doesn’t have broadband infrastructure yet but does get a good cellular signal, you can sign up for a high-speed home wireless internet plan.

These plans come with a special modem containing a SIM card similar to your smartphone sans the phone number.

You’ll need to install that modem securely somewhere in your home. It will pick up your provider’s cellular data signal and transform that into rich, thick Wi-Fi. If you move the modem more than 15 meters once your plan is in place, you may lose signal and have to notify your provider.

Home wireless network plans are available from Telcel and AT&T, ranging from around MXN300 to MXN800 per month. You can expect anywhere from 15-100 Mbps, but this can waver a lot with weather conditions. You may spend the rainy months battling Tlaloc for your Wi-Fi.

Satellite Internet

If you’re really going off the grid with nary a whiff of either broadband or cellular networks, your final best resort will be satellite internet.

Instead of using a broadband or SIM modem to pick up your internet signal, you’ll install an antenna from your provider on your roof or other open space.

Some satellite internet providers mail you an antenna and installation kit that’s pretty easy to put up yourself. Others send a technician around to install the dish for you and connect it to your indoor modem.

This will cost only a little more than a home wireless internet plan, and reliability and speed will fluctuate a little more with the whims of the weather. Most providers ask you to sign up for a long-term plan but will give you a small grace period to cancel if the connection is not stable in the area where you live.

Get a satellite internet plan here:

• Starlink
• HughesNet Mexico
• Viasat

Related article: How to Choose and Install Satellite Internet in Mexico

Now, on to You

The good news is that no matter where in Mexico you plan to hide away, you can usually find some kind of internet provider to keep you hooked up to the planetary mega-brain. 

Telcel has the most widespread broadband and cellular coverage in Mexico, but if you plan to live in a busy area, you can usually get a cheaper, faster, or more reliable deal at IZZI, Totalplay, or Megacable.

Expats comparing providers in forums tend to agree: Totalplay is the pick for raw speed but locks you into the longest contract, IZZI and Megacable run the best promo prices, and Telmex still wins anywhere rural where it is the only line going in.

You can start right now by thinking about a permanent roost for your modem and then clicking through a few of the above links.

Read the fine print and ask about cancellation policies, especially when considering add-ons, extra costs, and payment plans to avoid dark patterns.

Frequently Asked Questions

What is the best internet provider in Mexico?

Totalplay is the fastest, with a median download of 160 Mbps in Ookla’s first-half 2025 data, followed by Megacable at 94 Mbps. Telmex has the broadest national footprint, including rural areas, and izzi runs the most aggressive promo pricing. The right pick depends more on which providers serve your exact address than on brand.

How much does home internet cost in Mexico?

Home internet in Mexico starts at around MXN350 a month in the big cities. Megacable, for example, charges that for 100 or 200 Mbps fiber plus a landline, and MXN1,000 for 1,000 Mbps. Telmex, izzi and Totalplay price by city, so check each with your address. (Verified October 2026.)

How long does installation take, and what does it cost?

Most install within a few days to two weeks. Totalplay advertises free installation if you sign its 18-month contract. Telmex can charge a cabling fee if your home needs new wiring, and it’s often spread over your monthly bills. Ask for the exact figure before you sign.

Do Mexican internet providers require a contract?

Usually yes. Totalplay residential plans carry an 18-month term with an early-cancellation penalty; Telmex, izzi, and Megacable typically ask for 12 months to waive installation, though pricier month-to-month options exist. Telcel’s wireless home plans have their own terms, plus a no-term prepaid tier.

How do I check coverage at my address?

Each provider has its own coverage checker (Telmex, izzi, Megacable, Totalplay). Enter your exact address rather than relying on a neighbor’s plan, since coverage can change block by block.

Is English-language customer support available?

Generally no. Support runs in Spanish. Some flagship stores in expat cities have English-speaking staff, but not by phone. A Spanish-speaking friend or a translation app helps for the sign-up call.

What if there’s no cable internet where I live?

Telcel and AT&T sell wireless home internet over a cellular modem, roughly MXN300-800 (US$15-40) a month. Satellite is the fallback, with Starlink and HughesNet both marketing residential service across Mexico.